10 Ways to Improve Employee Retention

Employee retention is a key issue for employers in 2022. According to a recent study conducted by Zenefits, approximately 81% of companies claim that the high turnover rate of employees has become a…


How to Offer a Better Customer Experience in 2022?

In 2022, it has never been more important to provide customers with an experience that exceeds their expectations. According to a Forbes study, 86% of customers would be willing to pay more for a…


How to Build Trust With Customers?

Developing a lasting relationship of trust with your customers is a mission that starts with your first contact with your prospects. By showing your clients from the beginning that you are listening…


11 Customer Review Platforms to Discover and Master!

Customer reviews are invaluable to businesses. Indeed, they offer organizations the opportunity to build a good brand image, a good reputation online, and enjoy excellent visibility on search…


How to Attract Top Talent? 9 Tips for Attracting Talent

Companies are finding it increasingly difficult to hire and retain the best candidates. According to the Canada Human Resources Center, 75% of Canadian employees are disengaged toward their…


Buy Google Reviews: A Practice to Avoid!

Google reviews are a must-have for building a strong online reputation. According to Invesp, 90% of Internet users rely on online reviews before doing business with a company. In this sense, thanks…


9 Customer Retention Strategies for Restaurants

Today, establishing good customer retention strategies in the restaurant industry is a real challenge. To put this in context, imagine the following scenario. Your restaurant has everything to please…


Everything on Employee Engagement Survey & Questionnaire

Employee engagement can be a real factor for failure or success within companies. To maximize the engagement of your teams, you must first ensure the satisfaction of your teams at work. A satisfied…


10 Types of Customer Satisfaction Survey Answers

The ultimate goal of many companies is to provide an exceptional and unforgettable customer experience to maximize customer loyalty and engagement. To arrive at such a result, it is crucial to…


Improving Informal Employee Recognition: How to Do It?

Imagine the following scenario: you are hired in a new company. You love your job and do every job that is entrusted to you brilliantly. However, despite your good work, no one talks to you about…