Local SEO Tips : How to Improve Your Local Positioning

If you own a business operating in a specific physical location, it is important that potential customers nearby can find you. However, with the growing number of competitors and websites, it may…


Why and How to Reply to Customer Reviews? + Examples

Customer reviews have a significant impact on your customers’ buying process, both online and in your physical outlets. Indeed, according to the EMarketerZ study, 88% of consumers consult…


7-facteurs-impactant-la-satisfaction-de-client

7 Factors Impacting Customer Satisfaction

Over the next few years, having the satisfaction of your customers at heart will certainly benefit your business. Your clients are the backbone of all organizations : it is for them that you create…


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Survey Invitation Examples : 13 Best Practices + Examples

As a business manager, it can sometimes seem difficult to strike the perfect balance between soliciting feedback from your customers and not disturbing them. While feedback from your clients is…


Enquete de satisfaction client

Everything on How to Create a Survey for Customer Satisfaction

Customer satisfaction is a critical area of the customer experience offered. With a more critical clientele in the face of the in-store experience as well as fierce competition between companies, it…


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Improving the Customer Experience : 11 Reasons to Choose InputKit

Improving the customer experience is a hot topic for years to come. Businesses are becoming increasingly aware of the importance of customer satisfaction, as it greatly contributes to customer…


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6 Customer Relationship Management Issues to Prevent in 2022

In a post-pandemic environment where the digital customer experience has been booming, customers now have a highly developed critical sense of the shopping experiences available to them.…


6 Examples of Great Customer Experiences

Optimizing the customer experience is a goal of many businesses. Better customer satisfaction leads to greater customer loyalty, which also means more revenue for businesses. In this sense, it is…


conception-questionnaire-banniere

How to Create a Survey for Customer Satisfaction + Examples

In our time, customer experience plays a decisive role in your customer loyalty and retention. A study conducted by Glance showed that 78% of customers reverse their purchase decision when they…


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Dental Clinic Management : Optimize Your Patient Experience

To optimize your patients’ experience and exceed their expectations, having an optimized dental clinic management is essential! Several strategies can be put forward in your clinic to improve…