Français
VS
Is your solution adapted to your reality?
What if our solution was?
VS
None
Specialty
Service companies
15% by email
Average response rate
49% by email57% by SMS
0
Increased reviews on Google and Facebook
Net Promoter Score (NPS)
Satisfaction indicators available
Net Promoter Score (NPS)Customer satisfaction score (CSAT)Customer Effort Score (CES): available soon
None, you even have to ask for the customer's name
Customization of email / SMS and survey
Email, SMS and surveys customization:Client nameLocation visitedType of service receivedEmployee(s) who served the customer
None
Detection of unhappy customers
Limited service. You are among their 5 million users
Service included
Full set-up and unlimited assistance, in French and EnglishHours banks available to further help you with the management of your account.
Feedback report
Available reports
Feedback reportEmployee performance reportLocations performance report
Yes, if you know how.
Is automation possible?
Yes, this is our specialty.
From 324$ / user / year
Pricing
From 1200 $ per year
InputKit helps hundreds of companies in 20 different countries
They were using SurveyMonkey before
"For 2 years, we used SurveyMonkey to send a customer satisfaction survey after each installation. Since switching to InputKit, we have tripled our response rate and quadrupled our Google and Facebook reviews that we receive each month, and we just receive 5-star reviews! (It turns out that we get Google reviews every week, I've never seen that!) Our Google rating went from 3.4 to 3.8 in 2 months! We are well on our way to reaching 4.0 / 5 within a few months!"- Portes et Fenêtres Président | 50 employees
"Great tool for customer satisfaction. We used SurveyMonkey before and it was difficult to manage and our response rates were low. Now our response rate is over 50%! And great customer service from InputKit!"- Mecart | Manufacturing company | 20 employees
Easystart.
We take care of everything for you, it's turnkey.
Unlimited support included
Constantimprovement.
Your feedback helps us serve you better.
Free updates
Get started today!
Schedule your free demo now, or call us with any questions.
or call us: (438) 806-0096