Home delivery stores
Become the #1 choice for customers
Separate your Business from your competition with the power of Google reviews and great customer experience. Become the obvious choice for local customers.
InputKit is used by several home delivery stores
InputKit is a customer experience solution that automates your customer satisfaction follow-up process.
In-store visits
To evaluate in-store service from sales advisers.
Deliveries
To ensure customer satisfaction during home delivery.
Service calls
To evaluate the after-sales service and the service of technicians at customers' homes.
"With InputKit, it feels like glasses have just appeared to me! I can evaluate my in-store sales, home deliveries and service request calls. It's an incredible tool for us!"
Robert Dubé
General Manager, Les Spécialistes de l'électroménager
Be the obvious choice for customers
Take control of your online reviews. 82% of consumers read reviews online before selecting a new supplier.
3-10x more reviews each month
Collect up to 3 to 10x more reviews per month, guaranteed.
Make it simple for your customers
With the single click of a button make their task easier.
An exceptional customer experience.
Following an in-store visit, delivery or a completed service call, your customer receives a satisfaction follow-up (survey) by SMS or email. The goal is to ensure their complete satisfaction following the service received.
Ensure complete customer satisfaction
Show your customers that their satisfaction is your priority
100% automated
Integration with ClearDestination or your management tools
Be proactive and avoid losing customers
As soon as an unhappy customer or problem is detected, receive a notification that allows you to be proactive in dealing with an unhappy customer.
Notification to the right person
Take action upstream
Take action when it's still hot, before it gets out of hand.
"Customers are amazed to see the speed at which they are called. It really is a WOW effect!"
- General Manager, Les Spécialistes de l'électroménager
Evaluate your delivery teams, salespeople and technicians
Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts.
Empower your employees
Hold your employees accountable for the customer experience they provide.
Know the real story
Keep track of what’s really going on between your employees and clients on the field.
Adapt their remuneration
Possibility of offering bonuses to the top performers for example
Easystart.
We take care of everything for you, it's turnkey.
Unlimited support included
Constantimprovement.
Your feedback helps us serve you better.
Free updates
Get started today!
Schedule your free demo now, or call us with any questions.
or call us: (438) 806-0096
