4.1 to 4.7
Increase in Google rating since launch
695 to 4364
Google reviews since launch
15x
More positive reviews collected each month
54x
Return on investment from the InputKit project
Challenges:
Lapointe Dental Centres wanted to improve their online reputation and gain better visibility into patient satisfaction across their multiple clinics. The team was looking for a centralized solution to increase the volume of Google reviews while maintaining a high standard of service quality.
Results:
With InputKit, their Google rating increased from 4.1 to 4.7 stars, and the number of reviews rose from 695 to 4,364—representing 15× more reviews collected each month. This led to a significant improvement in online visibility and an estimated 54× return on investment, while also enabling teams to proactively monitor patient satisfaction.
Date: July 31, 2025
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