By combining Progident with our solution, you can optimize your dental clinic’s experience according to the concrete needs of your patients. After a clinic appointment, send your patients a personalized, automated satisfaction survey to obtain their opinions. We follow best practices: your surveys will be sent at the right time, one to two hours after a clinic appointment. This will help you learn more about the quality of your treatments and help you make informed decisions to improve your patient experience. Our average response rate of 49% per email and 57% per text message (SMS) ensures that you gather a lot of feedback in order to customize your services according to the concrete needs of your patient. By knowing your patients’ real opinions, you can offer them an experience that meets their expectations!
Take advantage of our integration with Progident to detect up to three times more dissatisfied patients in your dental clinic. With our powerful and centralized dashboard, benefit from our real-time notifications to be automatically notified in case of patient dissatisfaction. Our detailed customer reports will facilitate the resolution of dissatisfactions by your teams. Your employees will be able to proactively ensure your patient’s satisfaction. This quick management of dissatisfactions will certainly turn your detractors into promoters!
Don’t know how to respond to negative reviews? Our intelligent response generator will allow you to automatically redirect your dissatisfied patients to the communication platform of your choice. In this way, you can discover the source of their dissatisfaction in a more personal way, in complete tranquility. This follow-up will allow you to identify gaps in your patient experience. Taking negative comments into account, you will show your patients that they are important to you. This will increase your loyalty and improve your reputation!
Through our Progident integration, attract many prospects to your dental clinic. Our solution increases your monthly Google reviews by an average of three to ten times. For each completed questionnaire, our solution invites your satisfied patients to leave a positive review online. With InputKit, be sure to target your ambassadors to improve your online reputation. A high volume of Google reviews will increase your visibility on search engines and result in new patients in the clinic!
By combining InputKit and Progident, display your expertise as a dental clinic. Our solution ensures you get many positive and detailed reviews to put your prospects in confidence. These informative reviews will prove your reliability to Internet users, who will consider you the best possible option. With InputKit, display yourself as the reference in the dental field in order to stand out from competing clinics!
Take advantage of our integration with Prodigent to get a better overview of your dental clinic’s processes. Through our intuitive, high-performance dashboard, you’ll see your employees’ individual performance reports at a glance. These relevant metrics, based on concrete feedback from your patients, will help you better evaluate your dentists and dental hygienists. This will empower your teams in the clinic while providing up-to-date training based on feedback from your patients.
With InputKit, you can automatically share positive feedback from your satisfied patients with your staff. These relevant suggestions and positive feedback will motivate your employees and encourage them to do their best. This will give your patients the best possible experience in your clinic!
InputKit helps me a lot to evaluate employees. It also helps me a lot to improve our customer service and motivates employees. I love the automatic feedback tool! Every week, my employees receive an email from a satisfied patient with a comment. We have a lot of positive feedback from our patients, so it’s very nice to receive them and it helps motivate the team.Everyone has improved with the feedback we receive
Manager of the Delongchamp Dental Center