InputKit, the beauty salon feedback form solution for salons

Improve the customer satisfaction and experience of your beauty salon

Ensure customer satisfaction and loyalty with our beauty salon customer satisfaction software. With our beauty salon feedback form solution for salons, evaluate your existing teams and collect more reviews online. Trust InputKit, the turnkey solution used by more than 520 satisfied customers in 19 countries!

69.3% of clients prefer to be followed and questioned throughout their experience in order to obtain a service completely adapted to their needs.

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Learn how InputKit, the customer satisfaction software for beauty clinics, can help you

1

Track your beauty salon clients’ satisfaction.

2

Attract more clients to your clinic with many positive online reviews.

3

Adapt your services and treatments based on feedback that translates into clear indicators.

4

Motivate and evaluate your employees by sharing customer feedback.

5

Save several hours of follow-up with our centralized and automated platform.

Personalized surveys adapted to beauty salons

Follow your customer satisfaction to make informed decisions

With our beauty salon customer satisfaction software, benefit from  automated and personalized satisfaction monitoring to adapt your services and treatments to the real needs of your clients.

Ask your customers at the best time to get accurate and relevant feedback

Through our automated and personalized satisfaction surveys, ask your clients one to two hours after the experience to get clear and informative feedback.

Automatically send your surveys by text or email

With a response rate of 57% per text message (SMS) and 49% per email, our beauty salon feedback form for salons guarantees you valuable customer feedback and this, Whatever your favorite medium.

Retain your customers by demonstrating that their opinion is considered

After an experience or an appointment, track customer satisfaction with our beauty clinic questionnaires. Adapt your services based on feedback to show your clients that their well-being is your priority.

Increase your sales

Be sure to question your clients after each service rendered to rectify the situation. Our beauty salon feedback form solution for salons with real-time notifications will definitely help you turn your detractors into promoters!

Keep your customer satisfaction up-to-date with performance indicators (KPIs)

Through our intuitive and centralized dashboard, ensure the customer satisfaction of your clinics by observing the evolution of your various performance indicators. NPS, CSAT, CES, and more: these metrics will allow you to adapt for more informed decision-making.

Feedback to better motivate, empower and evaluate your teams

Send employee satisfaction surveys to ensure their well-being

Our anonymous satisfaction surveys will allow you to improve your employee experience based on concrete needs. Your teams will feel important to you and will be more motivated at work.

Make team decisions with your employees' answers

In a decision-making or business organization context, send automated surveys to your colleagues to hear from the majority!

Thank your employees for their hard work

Recognition has a crucial impact on the retention of your staff. Did you know that an employee whose good work is regularly highlighted will be 63% more loyal to your company? Recognition pays off!

Empower your employees to continuously improve your services

Feedback from your customers allows your teams to better understand the impact of their performance on customer satisfaction. With our beauty salon feedback form for salons, get individual performance reports per employee to facilitate your assessment meetings while offering your clients a personalized service.

Ensure the good service of your employees in cosmetic clinics

As a manager, it can be difficult to know the quality of the services offered by your staff in your cosmetic clinics. With our beauty salon feedback form for salons, take advantage of automated surveys that let you know what your clients think about your service delivery!

Share customer feedback with your teams

Automatically send customer feedback to your staff. This feedback will allow you to motivate, assist and hold your employees accountable based on the feedback received.

Many positive reviews to attract new clients to the clinic

Collect many positive reviews to increase your sales

Did you know that clinics with more reviews online generate an average of 54% more revenue? With our beauty salon customer satisfaction software, increase your sales by getting new customers!

Optimize your search engine positioning for better visibility

Using our beauty salon feedback form solution for salon, get more reviews than your competitors to be the best clinic for Google and your prospects. This will make it more likely that your clinic will position you in the first results of research!

Respond to online reviews in an automated and personalized way

Benefit from our intelligent generator of answers to reviews based on artificial intelligence (AI) in order to save several hours of management. Responding to customer reviews has never been easier!

Track your reputation online

Our monthly online review scorecard reports provide you with centralized tracking of customer satisfaction. This way, you can implement strategies to improve your online reputation based on the metrics obtained!

Regularly collect positive customer reviews

Google prefers clinics that regularly get new reviews online. With our beauty salon feedback forms solution for salons, automate your review requests for every customer who answers a satisfaction survey.

Benefit from centralized management for your customer reviews

Through our customer satisfaction software for beauty clinics, our filter for unresponsive reviews will save you valuable management hours! You will be able to observe your recent opinions in order to respond centrally and efficiently!

Since the implantation of InputKit, our accurate, quick and user-friendly surveys have allowed us to better track our patients' satisfaction. We even have a 100% customer satisfaction rate thanks to our surveys! In addition, our online reviews have increased by 60% over the last few months, which has greatly increased our online visibility and, by the same token, the acquisition of new customers! Definitely, I couldn’t do without it!
Maxime Besner

Physiotherapist and President of Ekinox Clinic

Deliver a customer and employee experience that lives up to your ambitions today

  • Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!