Medexa users: Build patient loyalty with InputKit

With our Medexa integration , you will detect up to three times more unhappy patients after a medical clinic appointment. Did you know that only 5% of dissatisfied patients will tell you by themself the reason for their disappointment? Other dissatisfied patients will change clinics without even notifying you of their dissatisfaction. With InputKit, through our centralized dashboard, benefit from our real-time notifications to take action before it’s too late. With our detailed and up-to-date customer reports, proactively resolve dissatisfactions to ensure your patient is satisfied. You can turn your detractors into promoters!
Our solution comes with an intelligent response generator. For each negative comment or review received, you will be able to respond in an automated and personalized way to invite the patient to contact you via a more personal platform. This follow-up will help you identify gaps in your patient experience and proactively manage dissatisfaction in your clinics. With InputKit, you will show your patients that their satisfaction is important to you.

Thanks to our integration in Medexa, get to the bottom of what is really happening in your medical clinics. Through our powerful and intuitive dashboard, you’ll learn more about your employees’ performance. These concrete feedback from your patients will allow your employees to better identify your clients’ needs, develop their skills and provide better treatment based on the feedback they receive. In addition, with our individual performance reports per employee, you will be able to hold your teams accountable for the quality of the treatments offered.
Did you know that our solution automatically shares positive feedback from your satisfied patients with your teams? Take advantage of our connection with Medexa to improve the motivation of your employees in medical clinics. This will greatly contribute to the retention of your teams and the quality of your patient experience!