Regularly monitor your customer satisfaction to ensure the quality of your products and services.
Increase your online reviews to attract new customers to your branches.
Ensure continuous improvement in your service delivery with clear, regular and relevant feedback.
Automatically share feedback from your customers with your teams to motivate and empower them at work.
Benefit from a centralized and ergonomic dashboard for proactive management of your business.
With our customer feedback software for companies, automatically track customer satisfaction to better adapt your products and services to your customers’ real needs.
With our automated and personalized customer satisfaction surveys, question your customers at the optimal time, one to two hours after the experience. This will provide you with accurate and informative feedback.
With a response rate of 57% per text message (SMS) and 49% per email, our customer feedback software for companies will allow you to acquire valuable feedback to adapt your experience to the needs of your customers.
After a lived experience, ask your customers to find out what they think about your products and services. This monitoring of customer satisfaction will allow you to improve your experience according to the concrete needs of your customers while showing them that their well-being is a priority for you.
Did you know that after a bad experience, 80% of customers turn to a competing company? To avoid financial losses, ask your customers after a lived experience or a service rendered. Be proactive in resolving dissatisfaction: take advantage of our automated questionnaires and real-time notifications to turn your detractors into promoters.
Our customer feedback software for companies is equipped with a centralized and intuitive dashboard. This tool will allow you to see at a glance the evolution of your performance indicators. NPS, CSAT, CES, and more: ensure your company’s customer satisfaction to make informed decisions!
Our employee satisfaction surveys will help you improve employee satisfaction at work. Interview your teams to give your employees an experience that will set you apart from your competitors!
In the context of decision-making or organization of activities, send personalized and automated surveys for employees to find out what the majority think!
As a manager, it is difficult to know the performance of each of your teams in your points of sale. Regardless of your type of business, take advantage of our satisfaction software to automatically question your customers. This way, you will know the quality of the services offered by your employees!
With our customer feedback software for companies, you will collect feedback that will allow you to hear from your clients about your service delivery. In turn, this feedback will empower, motivate and support your employees based on what your customers think. This feedback will empower and motivate your employees based on what your customers think. In return, with our employee experience solution, survey your staff to assess their satisfaction and their own skills at work. You will be able to adapt your experiences to the concrete needs of your customers as well as your employees!
Recognition has a direct impact on the engagement and retention of your teams at work. Did you know that an employee recognized for their good work is 63% more committed to your business? Recognize your employees’ successes on a regular basis to retain your talent!
Customer feedback allows your teams to better understand the impact of their service on customer satisfaction. With our customer feedback software for companies, get feedback with individual employee reports to continuously monitor the performance of your teams, which will make it easier for you to meet and evaluate.
Did you know that companies with a lot of positive reviews generate on average 54% more revenue? No matter your company, benefit from our satisfaction software: increase your turnover and attract new customers to your points of sale!
With our customer feedback software for companies, collect many positive reviews to gain credibility with Google and your prospects. This will improve your positioning in search results and significantly increase your online visibility. With our automated customer notification software, you will attract many customers to your company!
Our Artificial Intelligence (AI) answer generator will allow you to respond in a personalized and automated way according to the needs of your customers. Such a feature will save you valuable writing hours while responding appropriately to your customer reviews, both positive and negative.
Search engines favor companies that regularly collect new customer reviews. With our customer review software, automate your review requests for every customer who answers a satisfaction survey. Thus, you will frequently get new positive reviews online.
With our customer feedback software for companies, take advantage of an unanswered review filter to save many hours of management. On the platform, you can read and respond to your latest online reviews. Managing your online reviews has never been faster!
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!