InputKit, the best Customer Feedback Software for Restaurants

Improve reviews and customer satisfaction in your restaurant

Retain and attract new customers at restaurants with our customer experience, employee assessment and online reviews solution. InputKit is a trusted solution used by more than 520 satisfied customers in 19 countries!

We are experts in your industry

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79% of restaurant guests will decide to order in an establishment that understands their needs and really cares about them.

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Discover how InputKit, the customer feedback software for restaurants, can contribute to the success of your establishment

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Ensure customer satisfaction and loyalty.

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Attract more customers to restaurants with online reviews.

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Adapt your service and menu according to the concrete feedback of your customers.

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Evaluate and motivate your employees by sharing feedback from satisfied customers.

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Save several hours of management with our fully customized and automated solution.

Accurate and timely customer experience surveys

Ensure your customers are fully satisfied and react accordingly

With our customer feedback software for restaurants, automatically track satisfaction after a restaurant experience to adapt your services to your customers’ needs and expectations.

Encourage your customers in your restaurant to share their opinions with you at their convenience with the QR code

The QR code is a simple and efficient process to automate the sending of satisfaction surveys at restaurants. Put a cardi with a QR code on each table, then use the QR code scan as a trigger to open a satisfaction survey. Once your surveys are built based on our defined templates, let your customers share their opinions with you during their visit within your restaurant. QR code is a non-intrusive way to encourage your customers to share their satisfaction. As they scan the code in restaurants, the accuracy of the information will allow you to adopt concrete and adapted changes!

Retain your customers by adapting your services to their needs

During a restaurant visit, using the QR code, survey your customers to better understand their needs. Using our restaurant feedback app, ask relevant questions to better align with your customers’ expectations and show them that their well-being is a priority.

Increase your restaurant’s revenue

Did you know that only 14% of customers dissatisfied with restaurant service let you know? Be sure to ask your customers to proactively rectify dissatisfactions. Our restaurant feedback app will provide you with real-time notifications and will give you a clear picture of your customer satisfaction!

Follow the evolution of your customer satisfaction with our performance indicators (KPIs)

  • Our clear and intuitive dashboard will allow you to validate the evolution of your various performance indicators.  NPS, CSAT, CES, and more: check your customer satisfaction at a glance to make informed decisions!

Customer feedback to evaluate and motivate your restaurant staff

Retain your employees with employee satisfaction surveys

Take advantage of our satisfaction surveys to assess the well-being of your employees. Act proactively to show your teams that their job satisfaction is your priority.

Involve your employees in your team decisions

When making decisions or organizing activities, send surveys to your team members to find out what the majority think. This will show your employees that their opinion is being considered!

Validate the quality of the restaurant experience

With our customer feedback software for restaurants, get concrete feedback on what’s happening in your restaurant. Use our solution to find out what your customers think about your employees’ service!

Motivate your teams with relevant feedback

Regularly ask your clients for their opinions on your service delivery. With the information gathered, act proactively: help, motivate and empower your teams to offer an unforgettable service!

Recognize the good work of your employees

  • Taking the time to congratulate your teams will have a significant impact on their performance. Did you know that engaged employees are 20% more effective at work? Motivate your employees to improve your service delivery!

Ensure the continuous improvement of your services

With our customer feedback software for restaurants, access individual performance reports for each of your employees. This feature will allow you to monitor the performance of each member of your teams to facilitate your evaluation meetings.

Convincing customer reviews to attract customers in restaurants

Increase your online reviews and revenue

Did you know that 82% of customers rely on restaurant reviews before making a reservation? With our customer feedback software for restaurants, maximize your sales with our online customer review solution. Our solution will allow you to increase your monthly Google reviews by 3 to 10 times!

Optimize your positioning in search engines to increase your online visibility

With our customer feedback software for restaurants, get many reviews online to set you apart from the competition. InputKit is the ideal solution to show your credibility to Google and increase your positioning in search engines. This will attract more customers to your restaurant!

Benefit from InputKit’s smart online review response generator

Respond to each of your reviews in a personalized way and record time with our artificial intelligence (AI). This feature will save you many hours of management and writing. Responding to reviews has never been easier!

Ensure your online reputation evolves

Our monthly online review scorecard reports will allow you to validate your customer satisfaction at a glance. This way, you will be able to monitor your online review metrics and adapt your services according to users’ comments!

Get regularly new positive reviews

Google prefers restaurants with new positive reviews. With our customer feedback app, automate your online review request to your satisfied customers at the end of each satisfaction survey.

Proactively manage your reviews online

With our customer feedback software for restaurants, save time with our filter to see unanswered reviews! Our centralized platform allows you to read your recent reviews online to respond proactively and effectively.

Now, with InputKit, I can analyze customer needs with automated surveys in minutes. It saves me about two hours of tracking and management per day. We also get about five times more Google reviews than before. At InputKit, there is always someone to help us. The proposed surveys are simple to use and automated. I could not live without it
Alain Gauthier

Director of Communication and Customer Service at Point S - Pneu Carignan

Deliver a customer and employee experience that lives up to your ambitions today

Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!