InputKit is a powerful and innovative SAAS solution that improves the customer experience, employee experience and online reputation of companies around the world. By using InputKit, companies can create a wow effect for their customers and employees.
People are at the heart of business success and it is essential to put in place effective listening and feedback collection methods to evolve and innovate as an organization.
A good customer experience is now a must to retain and attract new customers! Give yourself every opportunity to succeed by implementing InputKit, the technology solution that will help you achieve your customer experience ambitions. Put people at the heart of your business decisions.
Delivering excellence to our customers, employees and partners
Constantly innovating by improving our products and giving our customers an opportunity to innovate in terms of the customer experience offered.
Ensure the well-being of our employees, but also of the teams of our customers!
Working is important, but having fun doing it is essential!
InputKit, a growing company InputKit is a web-based customer experience solution that was founded in 2017 by Philippe Genois and co-founded by Jean-Philippe Fong. Today, InputKit is used by more than 520 customers around the world. The whole team is very proud of this dazzling success which is the result of great collaboration between our different teams!
Optimize your customer experience based on feedback. Prioritize change and deliver an experience that meets your customers’ expectations.
Personalized follow-up for each client takes time. With InputKit, automation will help you avoid forgetting and focus on other value-added tasks.
While 96% of dissatisfied customers will never let you know for themselves, be sure to target dissatisfaction before it’s too late!
The online reviews you collect reflect the quality of your service. More online reviews, more new customers, more revenue!
Many companies lose their talents because they do not bother to assess their satisfaction on a daily basis. Act proactively to retain your talent!
What better way to give good feedback than to rely on your customers’ actual comments? Your teams will understand the impact of their work on customer satisfaction.
President and co-founder
Chief Technology Officer and co-founder
Sales and Business Development Specialist
Commercial director and integrator
Customer Success Manager
Web Development Intern