Case study

Ekinox Clinic Increases Online Reviews with InputKit!

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47

employees

1

Clinic

Occupational therapy | Massage therapy | Osteopathy | Physiotherapy | Psychology

Industries

Vaudreuil-Dorion

Area

100%

Level of satisfaction since the implementation of InputKit

8.7x

More Google reviews collected per month

88

NPS score since InputKit implementation

66%

Response rate per month

Since the implementation of InputKit, our precise, fast and user-friendly surveys allow us to better monitor the satisfaction of our patients. We even have a 100% customer satisfaction rate thanks to our surveys! In addition, our online reviews have increased by 60% in the last few months, which has significantly increased our online visibility and therefore the acquisition of new customers! Satisfaction questionnaires sent via InputKit, accompanied by invitations to leave positive reviews online, are now a must for our clinic. Definitely, I couldn't live without it!
Maxime Besner

Physiotherapist and President of the Ekinox clinic

Watch our client's french interview!

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