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Why and how to monitor customer satisfaction? All about the NPS! (french ebook)

What are the key elements presented in this french guide?

6 benefits for your business of tracking customer satisfaction.

Best practices for your customer satisfaction surveys.

How to retain more customers and convert them into your best ambassadors.

6 indicators to follow to measure customer satisfaction effectively.

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Do like the biggest brands and monitor your customer satisfaction

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Tracking customer satisfaction is essential to providing an adequate customer experience. This guide offers a good overview of the key elements to follow everything well!

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