Case study

Béton Surface increases its revenues with InputKit!

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16

employees

18

branches

Floor coverings

Industry

12 régions

Areas

5h

Management and monitoring time saved per month

10.3x

more Google reviews per month

10x

ROI

71%

Response rate per month

With an investment of $3,000 a year, I can easily say that we are making 10 times the investment, or 30,000 more in our revenue from InputKit, particularly because of the increase in online notices generated by the solution. In the past, when we used SurveyMonkey, we had to do surveys on a monthly basis and then manually extract the responses and transfer them to our data system. It was very long and irritating because we had to do everything manually, from survey creation to data extraction and compilation. With InputKit, automated customer survey delivery saves several hours of management time. The relaunch of the ambassadors has enabled our company to collect much more Google reviews and to better adapt to the needs of our customers. This has improved our SEO and the quality of our services! All in all, InputKit is a valuable asset for Béton Surface!
Joëlle Archambault

Director of Brands and Processes at Béton Surface

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