FrançaisCustomer experience assessment and improvement
Evaluate and improve your customer experience
InputKit helps hundreds of companies in 20 different countries
Automated survey following customer experience
A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level.
Simple and easy for the customer
Less than 60 seconds to complete.
Unbeatable response rate
49% by email and 57% by SMS.
Personalized for each client
Adapt the questions to the client's current situation.
In your colors
Your surveys are fully tailored to your company.
Measure what matters
The satisfaction ratings most used by companies around the world.
CSAT
CSAT represents the general level of customer satisfaction.
Net Promoter Score
Net Promoter Score is a satisfaction index that represents the recommendation level of your customers.
CES
CES is a new satisfaction index that represents how easy it is for your customers to do business with you. (available soon on InputKit)
Measure and track what's important to you
You can define the metrics that are important to your business.
Evaluate and motivate your employees
Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts.
Know what's going on
Based on your customers' feedback, see what is really going on in the field.
Make employees accountable
Hold your employees accountable for the customer experience they deliver.
Adapt their remuneration
Possibility of offering bonuses to the best for example
Easystart.
We take care of everything for you, it's turnkey.
Unlimited support included
Constantimprovement.
Your feedback helps us serve you better.
Free updates
Get started today!
Schedule your free demo now, or call us with any questions.
or call us: (438) 806-0096