Another year of recognition: the 2nd edition of the Customer Excellence Award!

Another year for the Customer Excellence Award 🌟 

This year marks a special turning point: we are back with the second edition of the Customer Excellence Award!

We chose this name because it’s an award presented at the beginning of the following year to highlight the successes of the past year. For us, it’s a way to offer companies the opportunity to shine and be recognized for their excellence in customer experience management!

Why this price?

In a world where consumers increasingly rely on online reviews and recommendations, delivering a remarkable customer experience is no longer a luxury, but a necessity. At InputKit, our mission remains unchanged: to make customer excellence the norm, not the exception. This award embodies that vision by highlighting the organizations that truly make a difference.

What are we rewarding ?

The 2026 edition of the Customer Excellence Award will highlight companies that have demonstrated:

• Exemplary customer engagement,
• The creation of memorable experiences,
• Their distinction in their sector

Rigorous selection criteria

Our selection is based on precise criteria, using reliable and exclusive data:

•  Customer Feedback over 12 months
  The selected companies systematically survey their customers after various touchpoints, ensuring continuous and lasting satisfaction.
•  Responsiveness to Dissatisfied Customers
  Their ability to react quickly and effectively to negative feedback demonstrates a sincere commitment to continuous improvement.
•  NPS Comparison with Industry Standards
  A fair and objective analysis to measure their performance against market standards.
•  Google Reviews and Rating
  Strong customer reviews and an exemplary Google rating, reflecting their public reputation and overall impact.

The 2026 Customer Excellence Award Winners

We are excited to announce the winners of the 2026 Customer Excellence Award! These companies stand out for their unwavering commitment to delivering exceptional customer experiences and redefining industry standards. Here are our winners:

Health

• Audioprothésistes Milot & Tremblay
• Ekinox Physiothérapie et bien-être
• Santé Podiatres
• Clinique dentaire Gagnon
• Centre Dentaire Routhier
• Centre Dentaire Ethier Nadeau
• Physio PRJ
• Centre Dentaire Daneault
• Clinique Dentaire Sylvain Labrecque
• Clinique D’Optométrie Vision Santé
• Centre Dentaire Vachon & Ass
• Clinique d’Ostéopathie des Chutes
• Concept Dentaire Rive-Sud
• Clinique Dre Kim Breton
• Centre dentaire Valérie Petitjean
• Physio des Collines & Chiro
• Dentisterie Iberville
• Mouvement Physio
• Kinatex Sports Physio Apex Val-Bélair
• Kinatex Sports Physio Blainville
• Kinatex Sports Physio Beauport
• Kinatex Sports Physio Brossard Dix 30 / St-Hubert / St-Lambert
• Kinatex Sports Physio Saint-jean-sur-Richelieu
• Piedreseau Bromont
• Centre Dentaire API Mascouche Inc
• PiedRéseau de Sherbrooke et Granby
• Kinatex Sports Physio Proactif Chambly
• Centre Dentaire St-Onge

Residential services

• Icetec Climatisation
• SAF Combustion
• Miville Climatisation Chauffage
• Les industries Thermo-plus

Retail

• Laliberté Électronique
• PÉPINIÈRE VILLENEUVE INC.
• Maison Adam

Business services

• GRAPHITEK VICTORIAVILLE INC.
• Solpak
• La Nouvelle Tablée
• bfr

Other sectors

• Laurier Du Vallon
• Guides Canins
• Pinc collectif inc
• TRÉPANIER & RAFFOUL, NOTAIRES
• Hémisphère Ouest S.E.C.
• Bectrol
• SAVM

A unique and committed recognition

Awarding this prize demonstrates our commitment to embedding a customer experience culture for the long term. We are proud to support and recognize companies that adopt a proactive, measurable, and truly customer-centric approach.

Congratulation to all our 2026 winners ! 🌟