Celebrating the Exceptional: Discover the Customer Excellence Award and its Winners !

Launching the Customer Excellence Award 🎉

This year, we are thrilled to introduce the Customer Excellence Award, an innovative initiative designed to celebrate and highlight businesses that place customer satisfaction at the heart of their priorities.

In a world where an abundance of choices has become the norm, checking online reviews is now second nature before any purchase. Whether choosing a restaurant, a service, or a product, these reviews guide our decisions and shape our expectations. Yet, nothing is more frustrating than trusting a company, only to discover that it neglects the customer experience.

At InputKit, our mission is clear: to make exceptional customer experiences the standard, not the exception. This vision drives us every day and pushes us to innovate, helping businesses adopt a customer-centric approach.

Why the Customer Excellence Award?

This unique award was created to recognize and celebrate businesses that embody the values of excellence and commitment to their customers. Awarded annually, it highlights organizations that stand out for:

• Exemplary customer commitment
• Creating memorable experiences
• Positive influence in their industry

Strict Selection Criteria

Our selection is based on specific criteria, relying on reliable and exclusive data:

• 🗣️ Customer Feedback over 12 months
  The selected companies systematically survey their customers after various touchpoints, ensuring continuous and lasting satisfaction.
• 🕒 Responsiveness to Dissatisfied Customers
  Their ability to react quickly and effectively to negative feedback demonstrates a sincere commitment to continuous improvement. The handling of dissatisfied customer feedback is done within a maximum of 3 business days.
• 📊 NPS Comparison with Industry Standards
  A fair and objective analysis to measure their performance against market standards.
• 🌟 Google Reviews and Rating
  Strong customer reviews and an exemplary Google rating, reflecting their public reputation and overall impact.

The 2025 Customer Excellence Award Winners

We can’t wait to reveal the winners of the 2024 Customer Excellence Award! These businesses stand out for their unwavering dedication to delivering exceptional customer experiences and redefining industry standards. Here are our winners:

Health

• Santé Podiatres
• Audioprothésistes Milot & Tremblay
• PiedRéseau Rive-Sud – Podiatres et orthèses
• Clareo – Saint-Sauveur
• Clinique Dentaire Sylvain Labrecque
• Centre Dentaire Ethier Nadeau
• Clinique dentaire Gagnon
• Physiothérapie René Joyal et Associé
• Centre Dentaire Vienneau Losier
• Dentisterie Iberville
• Physio des Collines & Chiro
• Concept Dentaire Rive-Sud
• Ekinox Physiothérapie et bien-être
• Soins Dentaires Candiac
• Centre Dentaire Daneault
• Movens Clinique Interdisciplinaire
• Centre Dentaire Routhier
• Clinique Dre Kim Breton
• Mouvement Physio
• Physiothérapie Biokin

Automotive

• Point S – Pneus Carignan

Financial

• Pinc collectif inc

Manufacture

• Portes Baril

Residential services

• Plomberie Roger Chayer
• Vitro Services
• Akton Injection
• Icetec Climatisation
• Le Groupe M Ouellet

Retail

• Laliberté Électronique
• Norea Foyers Rimouski et Rivière du Loup
• Maison Adam

Business Services

• Trépanier & Raffoul., Notaires

A Unique Recognition

We are proud to recognize the businesses that embody excellence. Their commitment to pushing boundaries, innovating, and putting customers at the heart of their actions inspires other companies to raise their own standards.

Congratulations to all our 2025 winners! 🌟