Home installation and service
Become the #1 customer’s choice:
Separate your Business from your competition with the power of Google reviews and great customer experience. Become the obvious choice for local customers.
InputKit is a customer experience solution that automates your customer satisfaction follow-ups.
InputKit is used by several installation and home services companies
Be the obvious choice for customers
Take control of your online reviews. 82% of consumers read reviews online before selecting a new supplier.
3-10x more reviews each month
Collect up to 3 to 10x more reviews per month, guaranteed.
Make it simple for your customers
With the single click of a button make their task easier.
"With InputKit, we have quadrupled our Google and Facebook reviews that we receive every month, and we receive only 5-star reviews! (We’re getting Google reviews every week, I’ve never seen that!) Our Google rating went from 3.4 to 3.8 in 2 months!"
Marie-Pier Houle
Associate, Portes et Fenêtres Président
An exceptional customer experience.
Following an installation, service call any other kind of work, your client receives a satisfaction follow-up (survey) by SMS or email. The goal is to make sure they were completely satisfied following the service they received.
Ensure complete customer satisfaction
Show your customers that their satisfaction is your priority
100% automated
InputKit easily integrates with your Servex, ServiCentre, ProgressionLive or your management tools
"Before InputKit, we called every customer after the move to make sure they were satisfied, but we couldn't reach them all, we disturbed them at work and we often caught them off guard. Since we have InputKit, it's much simpler and more efficient!! The customer automatically receives an SMS, which he can reply to whenever he has 2 minutes. We don't bother them anymore, we save at least 4 hours a week and the feedback is much more honest and precise! "
Samuel Denis
Owner, Déménagement Sam Denis
Be proactive and avoid losing customers
As soon as an unhappy customer or problem is detected, receive a notification that allows you to be proactive in dealing with an unhappy customer.
Notification to the right person
Take action upstream
Take action when it's still hot, before it gets out of hand.
"Customers are amazed to see the speed at which they are called. It really is a WOW effect!"
- General Manager, Les Spécialistes de l'électroménager
Evaluate your technicians, installers and sales reps
Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts.
Empower employees
Hold your employees accountable for the customer experience they provide.
Know the real story
Keep track of what’s really going on between your employees and clients on the field.
Adapt their remuneration
Possibility of offering bonuses to the top performers for example
“I now have a pair of glasses on every move. If the guys show up late or forget to put the mat at the customer's entrance, I know it right away and I can make sure it doesn't happen again. I send the guys the positive feedback and they are much more motivated and provide better service. It allows me to provide better customer experience and it pays off !!. ""
Samuel Denis
Président, Déménagement Sam Denis
Easystart.
We take care of everything for you, it's turnkey.
Unlimited support included
Constantimprovement.
Your feedback helps us serve you better.
Free updates
Get started today!
Schedule your free demo now, or call us with any questions.
or call us: (438) 806-0096