Having a good brand image is crucial for your company’s reputation. A bad brand will damage your reputation and completely discourage some prospects from doing business with you. In our article, discover 9 causes and negative impacts of a bad brand image to avoid reproducing such examples.
As a local business, it’s crucial that customers in your community can find you. How can you maximize your online visibility to attract new customers who will visit your branch regularly? Discover now 7 relevant tips to optimize your local positioning!
Customer reviews have a huge impact on your new customers acquisition as well as your online reputation. For this purpose, it is recommended to respond to all your online reviews to show your customers and prospects that you are trustworthy. In our article, find out how and why to respond to your customer reviews. Rely on our best examples to become an expert in the field!
Of course, negative Google reviews can be very detrimental to your business. However, by comparing their positive and negative impacts, is it really worth deleting them? Discover the answer in our article on the subject!
Google reviews play a crucial role in your customer acquisition. A company with a high volume of positive Google reviews will have a higher profile and will have a greater ability to attract customers. Rely on our examples of online review requests to increase your customer feedback!
While it is strictly forbidden to delete Google reviews, some exceptions may occur. False reviews from competitors or malicious people, bots, spam: these false negative reviews can damage your reputation and ultimately deter some prospects from doing business with you. To avoid this, follow our 3 methods to delete your fake Google reviews.
Responding to online reviews, both positive and negative, is one of the pillars of your online reputation. By considering feedback from your customers, you show them that you are trustworthy and have their well-being at heart. Discover our examples of responses to online reviews to improve customer relationship within your company!
In the B2C as well as in the B2B field, businesses should never underestimate the importance of getting customer testimonials. These precious testimonies are the best way to prove your business is trustworthy! In our article, learn everything about B2B, the customer journey, and why reviews testimonials matter for your business!
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