Français
7 Factors Impacting Customer Satisfaction
Over the next few years, having the satisfaction of your customers at heart will certainly benefit your business. Your clients are the backbone of all organizations : it is for them that you create…
Survey Invitation Examples : 13 Best Practices + Examples
As a business manager, it can sometimes seem difficult to strike the perfect balance between soliciting feedback from your customers and not disturbing them. While feedback from your clients is…
Everything on How to Create a Survey for Customer Satisfaction
Customer satisfaction is a critical area of the customer experience offered. With a more critical clientele in the face of the in-store experience as well as fierce competition between companies, it…
Improving the Customer Experience : 11 Reasons to Choose InputKit
Improving the customer experience is a hot topic for years to come. Businesses are becoming increasingly aware of the importance of customer satisfaction, as it greatly contributes to customer…
6 Customer Relationship Management Issues to Prevent in 2022
In a post-pandemic environment where the digital customer experience has been booming, customers now have a highly developed critical sense of the shopping experiences available to them.…
How to Create a Survey for Customer Satisfaction + Examples
In our time, customer experience plays a decisive role in your customer loyalty and retention. A study conducted by Glance showed that 78% of customers reverse their purchase decision when they…
How to Deliver a Successful Customer Experience? 7 Steps
Customer experience is a topic we will keep hearing about over the next few years. Companies are increasingly aware of the importance of pleasing their customers, but above all, of exceeding their…
How to Ask Customers for a Google Review (With Examples)
Google reviews play an important role in the decision-making processes of buying online, but also of buying in a physical store. During the Zero Moment of Truth period, which is the time prior to…
Beauty Salon Customer Satisfaction Survey: 7 Questions to Ask
Selecting a beauty salon is a special decision-making process, since your clients develop a very close relationship with your care experts. In this sense, to test the experience offered, some…
(Français) 15 exemples de questions indispensables pour un questionnaire de satisfaction client réussi
Sorry, this entry is only available in French.
