Marie-Ève Parent

To stand out as an employer, it is important to be able to offer constructive and positive feedback to your employees. In our article on the subject, discover 11 tips to better motivate your teams in your employee performance reviews!

Customer loyalty is important for many reasons. With this loyalty, you will ensure a stable income and attract new customers through a good reputation. Discover now 10 tips to improve customer loyalty!

The hotel industry is growing. It is important to offer tourists a unique and unforgettable experience to ensure the success of your establishment. Discover now 6 steps to create the perfect hotel survey to improve your experience continuously!

In the business world, there is a lot of competition. Your competitors are likely trying to sell similar services and products to attract more customers. How can you differentiate yourself from the competition to attract new customers? Take advantage of our 10 tips!

The motivation and retention of employees in companies are two closely related topics. To have motivated teams, they must first be satisfied with their working conditions and feel valued by the tasks assigned. Read our article for 9 tips to improve employee satisfaction at work!

Creating a quality customer experience will have many benefits for your business. It will increase your awareness, customer loyalty and allow you to show up as an expert in your industry. Discover in our article 6 companies offering a successful customer experience to better understand the components of a good customer service!

As a company, if you want to be competitive, you probably want to give your customers an unforgettable experience that will make them want to do business with you again. Discover 7 steps to set up a successful experience!

In today’s labour shortage, it is increasingly difficult to recruit and retain employees. Motivate your teams with effective and meaningful assessments. In our article, discover 9 tips to better evaluate your employees and stand out as an employer!